Shipping Policy
Thank you for choosing ProScience for your education courses and herbal products. We are dedicated to providing you with a seamless shopping experience. Please review our Shipping Policy for detailed information on shipping processes and timelines.
Education Courses:
- Our education courses are delivered digitally. Upon successful purchase, you will receive an email confirmation with instructions on how to access your course materials.
Herbal Products:
- Processing Time:
- Orders for herbal products are typically processed within 1-2 business days after payment confirmation.
- Shipping Methods:
- We offer standard and expedited shipping options. The shipping method can be selected during the checkout process.
- Shipping Destinations:
- We currently ship our herbal products to addresses within [list of countries/regions]. Please ensure that your shipping address is accurate and complete to avoid delivery issues.
- Shipping Rates:
- Shipping rates are calculated based on the weight of the products, the selected shipping method, and the destination. You can view the shipping cost during the checkout process before finalizing your purchase.
- Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your shipment through our website or the courier’s tracking system.
- Delivery Time:
- Standard shipping typically takes [X] business days, while expedited shipping may arrive sooner. Delivery times may vary based on the destination and shipping method selected.
- International Shipping:
- For international orders, please note that additional customs duties, taxes, or fees may apply upon delivery. ProScience is not responsible for these charges, and they are the responsibility of the customer.
- Incomplete or Incorrect Addresses:
- ProScience is not responsible for orders with incomplete or incorrect shipping addresses. Please double-check and ensure that your shipping information is accurate before completing your purchase.
- Lost or Stolen Packages:
- If your package is lost or stolen during transit, please contact our customer support team at customer.support@proscience.in immediately so that we can assist you in resolving the issue.
If you have any questions or need further assistance regarding shipping, please don’t hesitate to contact our customer support team. We appreciate your trust in ProScience. Thank you for being a valued customer.