Refund and Return Policy
Thank you for choosing ProScience for your education courses and herbal products. Our commitment is to provide you with high-quality products and services. Please review our Refund and Return Policy below:
Education Courses:
- Refunds:
- We offer a 30-day money-back guarantee for our education courses. If you are not satisfied with the course within the first 30 days of purchase, contact our customer support team at customer.support@proscience.in for a full refund.
- Returns:
- Courses are non-returnable after the initial 30 days. We believe in the effectiveness of our educational content and are confident that you will find value in our courses.
Herbal Products:
- Refunds:
- For herbal products, refunds are available within 14 days of receiving the product. If the product is unopened and in its original packaging, we will issue a refund. Please contact our customer support at customer.support@proscience.in to initiate the refund process.
- Returns:
- If you receive a defective or damaged herbal product, please notify us within 7 days of receipt. We will arrange for a return and either replace the product or issue a refund, based on your preference.
General Terms:
- Refund Processing:
- Refunds will be processed within 5-7 business days after we receive the returned product or confirm your eligibility for a refund.
- Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a defective or damaged product. In such cases, we will provide a prepaid shipping label.
- Contact Information:
- For all refund and return inquiries, please contact our customer support team at customer.support@proscience.in or call +918700229562.
We appreciate your trust in ProScience. If you have any questions or concerns, feel free to reach out to our dedicated customer support team. Thank you for being a valued customer.